CONDITIONS OF SALE

1.       We, the Contractor, hereby undertake to clean carpets/upholstery as detailed on the front page of this quotation.

2.       CLEANING STANDARD

2.1     In the case of carpeting this will comply with the standards as contained in SABS 0245 - "The Code of Practice for  the Maintenance of Textile Floor Coverings".

2.2     In the case of upholstery, this will comply with the standards as contained in SABS 0247 - "The Cleaning of Textile Upholstered Furniture".

3.       MATERIAL

3.1     Whilst every reasonable care and diligence is exercised in the handling and cleaning of all items, all cleaning is carried out by us at owners risk.

3.2     We cannot accept responsibility for carpet shrinkage, stretching or seam separation, which can occur as a result of poor installation, manufacturers failure to pre-shrink fabric or for damage or defects existing prior to Commencement of work, or for any defects or conditions which may appear during or resulting from normal cleaning procedures.

3.3     In terms of upholstery cleaning, we cannot be held responsible for fugitive dyes, starched fabrics or for previously faded or deteriorated areas, which may disintegrate even in the hands of the most careful workman, or for shrinkage resulting from the fabric manufacturers failure to preshrink.

4.       STAINS

We have a complete range of professional chemicals to remove all removable stains.  Since some stains are not removable due to the nature of the stain, type of fabric, time elapsed since staining, to dyeing or bleaching of the fabric or to sealing in of the stain by incorrect treatment, we therefore cannot guarantee to remove all marks and/or stains.  Wherever possible, we will inform the customer of likely irremovable stains prior to the commencement of cleaning.

5.       DAMAGE TO PROPERTY

The customer is responsible for clearing items/areas to be cleaned of all breakables and valuable items, failing to do so, such items will be removed by our staff at the customer's risk and we will not be held liable for any damage to or breakage of such items. We will not be responsible for any damage or loss due to the disposal of dirty water, the customer must point out an area to the contractor to do so.

6.       GOODS IN OUR POSSESSION

We will not be liable for any damage or loss due to theft, fire or malicious damage to any goods whilst in our possession.

7.       DISPUTE/COMPLAINTS

7.1     Should any dispute or difference arise between the parties either during the course of or on completion of this contract which cannot be satisfactorily settled, it is hereby agreed that either party shall forthwith give the other written notice of such dispute or difference which shall be determined in the following manner :

7.1.1             Both parties agree initially to CUCASA being requested to conciliate in the matter. or

7.1.2             If conciliation fails for whatsoever reason, both parties hereby expressly consent to the jurisdiction of the Magistrates Court.

7.2     Any complaint concerning our services rendered must be made to ourselves within 48 hours of completion of work.

8.       VALIDITY OF QUOTATION

This quotation remains valid for a period of 7 days from the date hereof.